Product Trainer

By admin 29-Jul-2022

Job Category: Training
Job Type: Full Time
Job Location: Bangalore

Company – HEAL

Location – Bangalore

Status – Full Time

Job Category – Training,

Relevant Work Experience – 5+ years

Career Level – Experienced (Non-manager)

Education Level – BS in CS/EE/CE or related field from a top institution

Position Summary

We make ML based products that predict upcoming issues in complex applications running in cloud-native, serverless or host-based environments. Products handle very high volumes of streaming data and perform complex learnings on structured and unstructured data in near real time.

Position Deliverables:

    • Develop/maintain training content roadmap for different product modules and processes.
    • Work on training delivery strategies for different product modules and processes.
    • Come up with evaluation and scoring mechanisms to assess impact of training.
    • Develop certifications/courses to attain different levels of proficiency in product and process training.
    • Develop/Maintain new training content for products and processes. And ensure that it is kept up to date with changes in product or process.
    • Develop/maintain supplementary training including reading material, assignments, lab work and exercises
    • Deliver the training content through various channels/ mediums
    • Develop different training content using tools such as training decks, documents, flow charts, videos with voice-overs, etc.
    • Develop self-paced training courses for product and process.
    • Deliver training through a classroom environment to new/existing partners/employees.
    • Execute the Train-the-Trainer plan with other trainers.


    • Self-driven individual with a calm demeans or and technical bent of mind with excellent verbal and written communication skills.
    • Proactive, analytical individual with strong attention to detail Tenacious problem solvers with lots of intellectual curiosity.
    • Must have the patience, persistence, and drive to share your knowledge and guide others.


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